Set yourself up for long-term career success by growing your communication skills!

You’ve learned how to manage a regulatory binder and recruit participants—but what about navigating a tough conversation with a PI? Or collaborating with a team that communicates differently than you do? In this recording from the May 15th Clinical Research Staff Quarterly Training, learn to build essential professional skills that go beyond day-to-day research tasks—skills you can carry throughout your career. This course covers how to recognize your communication and conflict styles, hold effective (even difficult) conversations, and adapt to different communication styles—skills that make your day-to-day work smoother and set you up for long-term career growth. This course includes a lecture-style presentation and a brief online self-assessment to help you identify your communication style.

This is a recorded session the from May 15, 2024 live event.

Learning Objectives

After completing this course, you will be able to:

• Compare different communication and conflict styles.
• Articulate solutions for communication challenges in common clinical research scenarios.
• Articulate the potential negative and positive outcomes from conflict in teams.
• Describe a framework for negotiating conflict in teams.